Privacy Policy
Effective Date: 15th July 2026
Welcome to Fiveelements Polyclinic. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our healthcare services.
1. Who We Are
Fiveelements Polyclinic
Address:
2nd Floor, Bittu Bhawan, Kalyanpur, Near Summer Hospital, Singh More, Hatia, Ranchi, Jharkhand – 834003
Phone: +91 70030 46754
Website: www.fiveelementspolyclinicranchi.com
2. Information We Collect
We may collect the following information when you use our website or contact us:
Full Name
Mobile Number
Email Address
Age and Gender (if applicable)
Appointment Details
Medical History (only when voluntarily provided)
Messages submitted through Contact or Appointment Forms
IP Address
Browser Information
Device Information
Cookies and Website Usage Data
3. How We Use Your Information
Your information may be used to:
Schedule appointments
Respond to your enquiries
Provide healthcare services
Improve patient experience
Send appointment confirmations
Share health-related updates (only with your consent)
Improve website performance and security
Comply with legal and regulatory requirements
4. Medical Information
Any health-related information you provide is treated with strict confidentiality and is accessed only by authorized healthcare professionals and staff involved in your care.
5. Cookies
Our website may use cookies to:
Improve website functionality
Remember your preferences
Analyze website traffic
Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Information Sharing
We do not sell, rent, or trade your personal information.
We may share information only:
With authorized medical professionals involved in your treatment
When required by law
To comply with legal obligations
With trusted service providers who assist in operating our website or appointment systems under strict confidentiality agreements
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.
8. Third-Party Services
Our website may include links to third-party platforms such as:
Google Maps
WhatsApp
Social Media Platforms
Online Payment Services (if applicable)
These websites operate under their own privacy policies, and Fiveelements Polyclinic is not responsible for their content or privacy practices.
9. Your Rights
You have the right to:
Access your personal information
Request corrections to inaccurate information
Request deletion of personal data (subject to legal requirements)
Withdraw consent for marketing communications
Ask questions regarding how your information is used
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Our healthcare services may be provided to children with the consent of a parent or legal guardian. We do not knowingly collect personal information from minors without appropriate authorization.
11. Appointment Requests
Submitting an appointment request through our website does not guarantee a confirmed appointment. Our team will contact you to confirm the appointment based on doctor availability.
12. Medical Disclaimer
The information available on this website is intended for general educational and informational purposes only and should not be considered medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional for medical concerns. Do not ignore professional medical advice or delay seeking treatment because of information found on this website.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with the revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.
Fiveelements Polyclinic
📍 2nd Floor, Bittu Bhawan, Kalyanpur, Near Summer Hospital, Singh More, Hatia, Ranchi, Jharkhand – 834003
📞 Phone: +91 70030 46754
🌐 Website: www.fiveelementspolyclinicranchi.com
Your Privacy Matters
At Fiveelements Polyclinic, we are committed to maintaining the confidentiality, integrity, and security of your personal and medical information while delivering compassionate, high-quality healthcare services.