Terms & Conditions
Effective Date: 15th July 2026
Welcome to Fiveelements Polyclinic. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or booking an appointment.
1. Acceptance of Terms
By accessing this website, booking an appointment, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
2. About Us
Fiveelements Polyclinic
Address:
2nd Floor, Bittu Bhawan, Kalyanpur, Near Summer Hospital, Singh More, Hatia, Ranchi, Jharkhand – 834003
Phone: +91 70030 46754
Website: www.fiveelementspolyclinicranchi.com
3. Medical Information
The content available on this website is provided for general informational and educational purposes only. It should not be considered a substitute for professional medical advice, diagnosis, or treatment.
Always consult a qualified healthcare professional regarding any medical condition or treatment.
4. Appointments
Appointment requests submitted through the website are subject to confirmation.
Appointment timings may change due to emergencies, doctor availability, or unforeseen circumstances.
We recommend arriving at least 10–15 minutes before your scheduled appointment.
Patients may be required to provide accurate contact information for appointment confirmation.
5. Patient Responsibilities
Patients are responsible for:
Providing accurate and complete personal information.
Sharing truthful medical history and current medications.
Following the doctor’s instructions and treatment plans.
Informing the clinic about allergies or existing medical conditions.
Arriving on time for scheduled appointments.
6. Payments
Consultation fees and treatment charges are payable as communicated by the clinic.
Prices for healthcare services may change without prior notice.
Additional investigations, medications, or procedures may incur separate charges.
7. Cancellation & Rescheduling
Patients are encouraged to inform the clinic as early as possible if they need to cancel or reschedule an appointment.
Fiveelements Polyclinic reserves the right to reschedule appointments due to operational or medical reasons.
8. Website Content
All content on this website, including but not limited to:
Text
Images
Graphics
Logos
Videos
Icons
Designs
Service Information
is the intellectual property of Fiveelements Polyclinic unless otherwise stated and is protected under applicable copyright and intellectual property laws.
Unauthorized copying, reproduction, or commercial use is prohibited without prior written permission.
9. Results Disclaimer
Individual treatment outcomes vary from person to person based on factors such as:
Age
Skin type
Hair condition
Lifestyle
Medical history
Compliance with prescribed treatment
Before-and-after images displayed on the website are for illustrative purposes only and should not be interpreted as guaranteed results.
10. Limitation of Liability
While we strive to provide accurate information and high-quality healthcare services, Fiveelements Polyclinic shall not be held liable for:
Temporary website interruptions
Technical issues beyond our control
Decisions made solely based on website information
Delays caused by emergencies or unforeseen circumstances
Nothing in these Terms limits any rights available under applicable consumer or healthcare laws.
11. Third-Party Links
Our website may contain links to third-party websites such as Google Maps, WhatsApp, or social media platforms.
Fiveelements Polyclinic is not responsible for the content, security, or privacy practices of these external websites.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Website Availability
We aim to keep our website available at all times; however, access may occasionally be interrupted due to maintenance, technical issues, or circumstances beyond our control.
14. Changes to Services
Fiveelements Polyclinic reserves the right to:
Modify healthcare services
Update consultation fees
Revise treatment offerings
Change website content
Update these Terms & Conditions at any time without prior notice
The latest version will always be available on this page.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or our services shall be subject to the jurisdiction of the competent courts in Ranchi, Jharkhand.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Fiveelements Polyclinic
📍 2nd Floor, Bittu Bhawan, Kalyanpur, Near Summer Hospital, Singh More, Hatia, Ranchi, Jharkhand – 834003
📞 Phone: +91 70030 46754
🌐 Website: www.fiveelementspolyclinicranchi.com
Agreement
By using the Fiveelements Polyclinic website, booking an appointment, or availing of our healthcare services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We are committed to providing ethical, compassionate, and patient-centered healthcare while maintaining transparency, professionalism, and respect for your rights.